Collection Specialist

Location:  Andover, MA

Zwicker & Associates, P.C. is a law firm and Professional Corporation organized under the laws of Massachusetts in 1991. The firm is headquartered in Andover, Massachusetts with law offices throughout the country. 

It is the mission of Zwicker & Associates, P.C. to continue to be one of the nation's leading Collection Law Firms by ethically and lawfully achieving the highest possible levels of return for our clients throughout all stages of the recovery process. 

ZA achieves its mission through the use of our legal footprint, the knowledge and ethics of our lawyers and other committed professionals, our dedication to compliance, attorney oversight and interaction, state of the art technology and our extensive experience in the recovery process. 

With its unsurpassed commitment to integrity and professionalism, Zwicker & Associates, P.C. is at the forefront of the collections industry.


We are currently looking for collectors to work direct issuer credit card portfolio who possess the following qualities:

  • A commitment to dealing with people and team mates with the utmost integrity and transparency
  • The ability to empathize with people who may be going through a hard time and the dedication to guide them through their situations
  • The ability to deal with a variety of personalities and scenarios
  • Strong negotiation skills
  • Ability to meet assigned targets
  • Strong listening and communication skills
  • Excellent work ethic and attendance
  • Previous call center experience in a variety of customer service industries such as loan origination, telemarketing, banking, insurance sales etc.
  • Strong command of the English language, Bilingual an asset. (written & oral)


Collection Specialists must be able to work 8:00 a.m. - 5:00 p.m. and two days from 12:00 p.m. - 9:00 p.m. Pay based on experience and bonus potential.  Full-Time positions are eligible for medical, dental, life, LTD and 401(k) benefits.

No Phone Calls, No Agencies, EOE, Drug-free workplace.

Please apply at: